Friday, July 15, 2011

Windows 7 Application Log Error Event ID : 4107 - how to solve this

This error occurs because the Microsoft Certificate Trust List Publisher certificate expired. A copy of the CTL with an expired signing certificate exists in the CryptnetUrlCache folder.Probably if you open your Application Log will look like this:

Step 1 - Open Windows Explorer and in the search box type CryptnetUrlCache.You chose to search on the whole computer.It will find 3 locations:


Step 2 - you need to go in each of these 3 locations.Each of these locations will have 2 subfolders named Content and MetaData  and delete the content of these 2 subfolders (not the folders) in each of the 3 CryptnetUrlCache folder locations. Restart the computer.


1.For your peace of mind you should backup these folders just in case...
2.If you have multiple users using that pc you will have more locations from which you need to empty the Content and MetaData folders.
3. A useful command line for deleting the content of the Content and MetaData folders located in C:\Users\user_name path is  this command:

cmd --> and type : certutil -urlcache * delete (you need to run this command for each user on your pc; you can do that by logging in as that user )

4.Or if you don't like to do thing yourself Microsoft released a Fix for this error .You can download the Microsoft Fix here.

Hope I was able to help.Thank you for reading my blog.

Thursday, July 14, 2011

How to Backup your Rosetta Stone Data

I had a client that wanted me to backup his data from the Rosetta Stone Language Learning Application.

Here is how to do this:

Step 1 - To Backup Rosetta Stone software or to transfer the saves to another computer , first make a copy of the tracking .db3(you can copy the report file too but it is not mandatory) file that stores all of your user data, progress and scores to your external hard drive/usb stick.The file is located here:

Windows XP: C:\Documents and Settings\All Users\Application Data\Rosetta Stone\tracking.db3
Vista: C:\Program Data\Rosetta Stone\tracking.db3
Windows 7: C:\ProgramData\Rosetta Stone\tracking.db3

Deactivate and uninstall the program from your old computer if you are going to install it on a new computer.

Step 2 - reinstall the Rosetta Stone software and the language packs you had.Then activate them.After that copy the file tracking.db3 you saved at Step 1 back in to the folder appropriate for your Windows version  mentioned at Step 1 overwriting the file located in there.Done.

Hope it helped. Thank you for reading my blog.

How to Backup Angry Birds Rio saves if you need to reinstall your Windows

I had a client that asked me to backup his Angry Birds Rio before I reinstall his Windows so..Here is how to Backup Angry Birds Rio:

Step 1 - Find  this folder Angry Birds Rio which is located here : "C:\Users\john\AppData\Roaming\Rovio\Angry Birds Rio"

Step 2 - Copy the settings.lua and highscores.lua files to youe backup external drive/ usb stick

Step 3 - To restore it you need to reinstall the game first than search for the folder Angry Birds Rio which is located here : C:\Users\john\AppData\Roaming\Rovio\Angry Birds Rio and copy the files settings.lua and highscores.lua you backed up at Step 2 in here overwriting the files located in there.Done. Start the game and presto you got your saves back.

Hope it helped. Thank you for reading my blog.

Windows 7 System Log Warning Event Id 219 - how to solve

If you have this warning in your system log even if it is not critical is annoying right?

Here is How to solve this:

Step 1 - Right Click Computer-->Manage-->Device Manager-->Search for Windows SideShow
This warning occurs with the Logitech Keyboards of the G Series that do not have the LCD display like the Logitech G11 model because the recent Logitech software installs automatically the drivers for the LCD display of the keyboard and you don't have LCD screen on your keyboard..

Step 2 - Expand Windows SideShow and disable these 2 device drivers Logitech Game Panel Devices(Mono) & Logitech Game Panel Devices(QVGA).You disable them by right clicking on them and selecting Disable or by double clicking on them and selecting the Driver tab and choosing Disable and yes.

Hope it helped.Thank you for reading my blog.

Windows 7 Application Log Error Event ID 10 - how to solve this

If you have this error in your Application Log:

Here is how  to solve this error:

Step 1 - Restart the Computer and press F8 to boot in Safe Mode.

Step2 - Right Click Computer--> Manage-->Chose Services and Applications-->Services Panel-->find the service Windows Management Instrumentation double click it and Stop the service.(Or type in run or in start menu search bar  services.msc and Enter key find the service and stop it)

Step3 - find this folder  Repository which is located here : "C:\Windows\System32\wbem\Repository" delete all the files in this folder (I recommend you backup these files in her just in case).Done.

Step4 - Restart the Computer and check the Application Log the error will be gone(At first restart after you deleted the files in Repository folder you will get some warnings but that is normal those warnings will never apear again)

Hope I was able to help.Thank you for reading my blog.