Thursday, January 31, 2008

Remove corrupted Adobe Acrobat 8.0

Remove Adobe Acrobat 8.0 using the uninstaller

The uninstaller is designed to remove everything installed by Adobe Acrobat 8.0. When you start Adobe Acrobat 8.0 for the first time, or when you modify the preferences, new folders and files may be created. To ensure the complete removal of all additional folders and files, proceed to "Remove remaining folders and files for Adobe Acrobat 8.0" below after you use the uninstaller. Before attempting to manually remove Acrobat use kb400654, "Troubleshooting general uninstallation issues for Acrobat and Adobe Reader (8.0 on Windows)" to determine there is not general system issue preventing the uninstaller from completing successfully.

To use the uninstaller:

  1. Choose Start > Control Panel.
  2. Double click Add/Remove Programs.
  3. Do one of the following:
    • If you installed Adobe Acrobat 8.0 from the Adobe Acrobat 8.0 CD/DVD, then select Adobe Acrobat 8.0 and click Remove. Follow the on-screen instructions to remove Adobe Acrobat 8.0.
    • If you installed Adobe Acrobat 8.0 from the Creative Suite CD/DVDs, then select Creative Suite and click Remove. Follow the on-screen instructions to remove the Adobe Acrobat 8.0 component.

Note: When you run the uninstaller, you will be prompted to remove, keep, or transfer activation. If you plan to reinstall Adobe Acrobat 8.0 on the same machine, you may want to keep your activation. However, after you complete the manual removal, you will most likely need to re-activate Adobe Acrobat 8.0. If you plan to install Adobe Acrobat 8.0 on a different machine, you should transfer your activation.

Preparing the computer to remove Adobe Acrobat 8.0 Professional

Before proceeding with the following steps we highly recommend printing the directions. Restarting in Diagnostic or Safemode typically disables internet access.

  1. Delete Adobe Acrobat Speed Launcher from Documents and Settings\All Users\Start Menu\Programs\Startup.
  2. Enable diagnostic or safemode for Windows.

To enable diagnostic mode for Windows XP:

  1. Quit all applications.
  2. Choose Start > Run, type msconfig in the Open text box, and click OK.
  3. Click the Startup tab and Services tab. Record all unselected items.
  4. Click the General tab, and choose Diagnostic startup.
  5. Click OK, and restart Windows.

    Note: Upon reboot, you'll be notified that the System Configuration Utility has made changes to the way that Windows starts up. Click OK, and when the System Configuration Utility appears click Cancel.

  6. Right-click icons in the Notification Area (called the System Tray in earlier versions of Windows) to close or disable any startup items that are still active.

To reenable startup items and services for Windows XP:

After completing all of the steps in this document reenabled startup items for Windows XP.

  1. Choose Start> Reun.
  2. Type msconfig in the Run dialog box, and click OK.
  3. Click the General tab, and choose Normal Startup.
  4. Deselect any items that you wrote down in Step 3 of the previous section.
  5. Click Apply, and restart Windows for the changes to take effect.

Remove Adobe Acrobat 8.0 registered files using the command prompt

  1. Acrobat registers a numerous files with the operating system during the installation. These files must be removed in order to successfully remove the application. Registered files can be removed from the operating system with the shell is not running.
  2. Press Control-Alt-Delete and choose Task Manager.
  3. On the Processes tab, select explorer.exe and choose End Process (this will make items on your desktop disappear).

    Important: The Task Manager should remain open during this process

  4. Click Yes in the warning box.
  5. Choose File > New Task.
  6. Under Open, type cmd and click OK.
  7. Minimize the Task Manager.
  8. Type cd "C:\Program Files\Adobe\Acrobat 8.0\Acrobat Elements" and press Enter.
  9. Type del ContextMenu.dll and press Enter.
  10. Type cd "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX" and press Enter.
  11. Type del AcroIEHelper.dll and press Enter.
  12. Type del AcroPDF.dll and press Enter.
  13. Type del pdfshell.dll and press Enter.
  14. Type exit and press Enter.
  15. Maximize the Task Manager.
  16. In Task Manager, choose File > New Task.
  17. Type explorer.exe and click OK. (Your desktop should reappear.)
  18. Exit the Task Manager.

Grant full control permissions to all installed files and folders

Give Administrators Full Control of the Resources folder and replicate permissions down to child objects.

To Reset Permission Using Windows Security

  1. Click Start > Run, type cmd, and click OK.
  2. Type each of the bold command below and press enter:
    • If any error messages are received after typing any of the below command verify the command and try again.

c:
cacls "C:\Program Files\Adobe\Acrobat 8.0\Resources" /T /E /C /G administrators:F
exit

Important: Enter spaces between /T, /E, /C, and /G in the third line.


Remove remaining folders and files for Adobe Acrobat 8.0

Back up any personal files you want to save from the following directories, and then remove the listed folders and files:

Program Files\Adobe\

  • Acrobat 8.

Program Files\Common Files\Adobe\

  • Acrobat

Program Files\Common Files\Macrovision Shared\

  • FLEXnet Publisher

Program Files\Internet Explorer\PLUGINS\

  • nppdf32.dll

Documents and Settings\[User Name]\Application Data\Adobe\

  • Acrobat
  • Designer
  • Adobe PDF

Documents and Settings\All Users\Application Data\Adobe\

  • Acrobat
  • Designer
  • Adobe PDF
  • ALM

Documents and Settings\All Users\Application Data\FLEXnet\

  • adobe_00080000_tsf.data

Documents and Settings\All Users\Desktop\

  • Adobe Acrobat 8 Professional.lnk

Documents and Settings\All Users\Start Menu\Programs\

  • Adobe Acrobat 8 Professional.lnk
  • Acrobat Distiller 8.lnk
  • Adobe LiveCycle Designer 8.0.lnk

Windows\system32\spool\drivers\w32x86\3\

  • ADGELP.INI
  • ADPDF8.BPD
  • ADPDF8.PPD
  • ADREGP.DLL
  • ADUIGP.DLL
  • Ps5ui.dll
  • Pscript.hlp
  • PSCRIPT.NTF
  • PSCRIPT5.DLL

Windows\system32\spool\drivers\w32x86\

  • ADGelP.INI
  • ADPDF8.PPD
  • ADReGP.dll
  • ADUIGP.DLL
  • PS5UI.DLL
  • PSCRIPT.HLP
  • pscript.ntf
  • PSCRIPT5.DLL

Windows\system32\

  • adobePDF.dll

Program Files\Netscape\Netscape Browser\plugins\

  • nppdf32.dll

Remove remaining registry entries for Adobe Acrobat 8.0

Remove the application registry keys from the registry, if they are available.

Note: You must be logged into the computer as an Administrator to modify your registry.

Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't support editing the registry, which contains critical system and application information. For information on the Windows Registry Editor, see the documentation for Windows or contact Microsoft Technical Support. You may not have all of these files.

Important: Make a backup copy of the registry before you edit it.

  1. Choose Start > Run, and type regedit in the Open text box; click OK.
  2. Navigate to one of the registry keys listed below and select it in the left panel; it will appear in the registry editor as a folder.
  3. Choose Edit > Delete. Click Yes in the Confirm Key Delete dialog box.
  4. Repeat steps 1-3 as needed for any remaining registry entries.

Remove the following registry entries

HKEY_CURRENT_USER\Software\Adobe\Acrobat Distiller
HKEY_CURRENT_USER\Software\Adobe\Acrobat Elements
HKEY_CURRENT_USER\Software\Adobe\Acrobat PDFMaker
HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat
HKEY_CURRENT_USER\Software\Adobe\Designer\8.0
HKEY_CURRENT_USER\Software\Adobe\PDF Settings
HKEY_CURRENT_USER\Software\Adobe\ALM\AcrobatProfessional-8.0-ALL

HKEY_LOCAL_MACHINE\Software\Adobe\Acrobat Distiller
HKEY_LOCAL_MACHINE\Software\Adobe\Acrobat Elements
HKEY_LOCAL_MACHINE\Software\Adobe\Acrobat PDFMaker
HKEY_LOCAL_MACHINE\Software\Adobe\Adobe Acrobat
HKEY_LOCAL_MACHINE\Software\Adobe\Repair\Adobe Acrobat
HKEY_LOCAL_MACHINE\Software\Adobe\Designer\8.0
HKEY_LOCAL_MACHINE\Software\Adobe\PDF Admin Settings
HKEY_LOCAL_MACHINE\Software\Adobe\PDF Settings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\ UserData\S-1-5-18\Products\68AB67CA330100007706000000000030
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {AC76BA86-1033-0000-7760-000000000003}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ Adobe Acrobat 8 Professional

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\68AB67CA330100007706000000000030
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\68AB67CA330100007706000000000030

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\PDFMaker.OfficeAddin
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\MS Project\Addins\PDFMaker.OfficeAddin
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PDFMaker.OfficeAddin
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Publisher\Addins\PDFMaker.OfficeAddin

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\ {191DA03B-FBE7-4579-B64D-273DC8358F1B}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\ {907131E3-3ECF-4027-B0EB-3324883441D1}

Complete the removal

Empty your Recycle Bin and restart your computer.And next time you install a cracked version don't upgrade online...



Was this helpful to you? let me know. :)



No comments:

Post a Comment